Hotel Software: A Complete Guide for the Hospitality Industry
Hotel software refers to a suite of digital tools that help hospitality businesses manage their operations efficiently. It plays a crucial role in automating day-to-day tasks such as reservations, check-ins, housekeeping, billing, and guest communication. Whether you’re running a boutique inn or a large resort, hotel software can significantly improve operational efficiency, enhance the guest experience, and increase profitability. Types of Hotel Software There are several types of hotel software, each designed to serve a specific function within hotel operations. Many modern systems combine these into one integrated solution. Property Management System (PMS) : This is the core of most hotel software suites. It handles front desk operations like room bookings, check-ins/check-outs, guest profiles, billing, and more. Channel Manager : This tool connects your hotel inventory to multiple online travel agencies (OTAs) such as Booking.com, Expedia, and Airbnb, updating av...